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Anchorage, AK

Posted: 04/02/2024 Job Number: 16434671

Job Description

A Leading Freight Forwarder is seeking a skilled Customer Service Representative for their Operations Department in Anchorage, Alaska. This is a full-time role with opportunities for overtime on a regular basis!

Currently seeking a customer service agent with fantastic people skills via email and phone. The ideal candidate will promote a customer friendly atmosphere and can maintain good communication. The Customer Service Representative will be working directly with drivers, warehouse, and customers and provide excellent customer service.

Related specific responsibilities will include:
  • Providing excellent customer service
  • Basic computer skills, including Microsoft Office, e-mail, and web browsing
  • Managing multiple phone lines
  • Proficient in geography to determine best forwarding routes
  • Data Entry
  • Ensuring timely movement of cargo from origin to destination
  • Perform additional duties on a needed basis

  • Exceptional time management and multitasking capabilities
  • 1-2 years of experience in Logistics
  • 1-2 years of experience in Customer Service
  • Dependable, reliable, and punctual
  • Strong work ethic with the ability to succeed in a fast-paced environment

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About Anchorage, AK

Ready to embark on an exciting career journey in Anchorage, Alaska? Explore our job opportunities and discover the endless possibilities for growth and success in this vibrant city. Anchorage, the largest city in the state of Alaska, offers a unique blend of urban amenities and breathtaking natural landscapes. Imagine being able to immerse yourself in the rich history and culture of the Alaska Native Heritage Center, catch a show at the Alaska Center for the Performing Arts, or witness the stunning Northern Lights at Flattop Mountain. Savor the delicious local seafood cuisine, go kayaking in the pristine waters of Turnagain Arm, or take a hike in Chugach State Park on your days off. Join us in Anchorage and experience a one-of-a-kind career adventure in the Last Frontier!