Westchester,
CA
US
Posted: 04/08/2024
2024-04-08
2024-08-26
Job Number: 16436752
Job Description
Responsibilities
- Coordinate and manage the schedules of truck drivers to ensure cargo shipments are picked up and delivered in a timely manner
- Maintain contact with the fleet of truck drivers to arrange pickups and deliveries on behalf of clients
- Prioritize pickups and deliveries based on delivery times
- Enter orders and schedule in collaboration with operations agents
- Verify delivered shipments and examine shipping documents for accuracy and possible discrepancies
- Review agents rate, approve and notify of accessorial charges
- Collaborate with management to modify daily routes to accommodate the needs of customers
- Cultivate strong relationships with agents and customers to reduce the stress that comes with last minute schedule changes
- Respond to queries related to pickups and deliveries, via phone and email
- Address problems and requests by transmitting information or providing solutions
Desired Qualifications
- HS Diploma or Equivalent
- MS Office Proficiency (Word, Excel)
- Strong LTL/FTL Dispatching Experience
- Freight Forwarding Experience
- Bilingual - English and Spanish is a PLUS
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