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Ocean Freight Coordinator

Gardena, CA

Posted: 04/07/2024 Job Number: 16436728

Job Description

Job description

Handle files A to Z from receipt of booking advice to final delivery, including billing for ocean import FCL & LCL shipments for cargo origination from Asia, Europe and other origin s around the globe. The modes are LCL, FCL and Air Imports.

Tasks include and not limited to (not in any chronological order)

Maintain clear, precise, detailed, professional communication with all internal and external customers. Provide exceptional Customer service (written and verbal)

Communicate with Customers on New Orders in a professional and concise manner.

Communicate with the Internal and External Sales, Agent Offices, Origin and destination stations, CSR teams on New Orders and existing shipments.

Strong data entry, Microsoft Suites namely Excel skills.

Paperless environment using the excel reports to manage the Desktop

Create manual files in FD as needed if non-EDI origins and upload all docs

Maintain and update the Paperless dashboard

Contact the SS Lines, Forwarders for arrival details.

Issue Arrival Notice

Track and trace all shipments daily.

Upload and update the POD details on each file

Arrival confirmation, Entry of all Events in FD

Confirm credit status on customers prior to release of cargo.

Review the SOP/ SPs in place per shipment

Issue Delivery Order based on the Terms of Sale on a shipment, SOP and Credit standing.

Follow all files from ISF to end door deliveries to file closing and until file audit.

Invoice and close files

Customer service A to Z

Any other assigned tasks by the Manager.

Work independently & multitask as needed.

In Office Position- non-remote.

Hours are M-F 8: 30 5 PM, with 1-hour lunch. Over Time is based on business needs


Need minimum of 3 years import experience with an NVO/ freight forwarder, in a similar capacity role and handling files A to Z

Strong in managing LCL, FCL Ocean shipments and have operational knowledge of handling AIR shipments.

Proficient in all Microsoft Suites

Good command of the English language

Able to communicate professionally and efficiently.

Be a Team player.

Strong working knowledge of ocean carrier & utilization of carrier web sites.

Able to work independently & multi task as needed.

In Office Position- non remote.
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About Gardena, CA

Explore exciting job opportunities in the vibrant city of Gardena, California! Nestled in the heart of Los Angeles County, Gardena offers a perfect blend of urban amenities and small-town charm. With its close proximity to iconic landmarks like the Hollywood Sign and the Santa Monica Pier, diverse culinary experiences ranging from delicious Korean BBQ to fresh seafood at Redondo Beach, and cultural gems like the El Camino College Art Gallery and the Gardena Cinema, this area is a hub of creativity and innovation. Join us in discovering the endless growth possibilities and unique cultural offerings that make Gardena an irresistible destination for professionals looking to advance their careers. Start your job search today and unlock the door to a world of opportunities in this enchanting region!