Seeking a reliable dispatcher to help create trucking routes that keep costs down but meet the customers scheduling needs. To be the primary interface between company, customers, sales, system operations and vendors. To provide quality customer service, while meeting company policies and procedures.
This role is perfect for anyone who is interested in gaining some quick experience and in supply chain. Must be dependable and hard working, with the ability to communicate clearly and maintain excellent customer service.
Schedule: Part-time, 20-30 hours per week.
Hybrid but primarily work from home.
needs experience in Ocean Freight / intermodel
1 year of portpro (not req but a bonus)
Job duties are, but not limited to:
Answering phones professionally and timely
Answering email requests professionally and timely
Providing general customer service
Research of shipments for Corporate/Accounting requests/reports
Communicate charges with accounting when outside vendors are used
Understanding TSA regulations
Develop pickup/delivery routes and maintain contact with drivers throughout the day
Modify daily routes to accommodates the needs of customers
Act as a communication liaison between customers, drivers, sales, and company facilities
Cultivate strong relationships with drivers and customers
Scheduling of residential pickups
Able to work overtime and weekend on call rotations
Other duties assigned deemed necessary by the Cartage Supervisor
Requirements:
Bilingual (Spanish/English) is a PLUS!
Must have dispatch experience and be familiar with the SoCal area
Multitasker, there are heavy call, email, and workload volumes
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